‘We get it’: Aetna apologizes, pledges to fix Medicaid problem
Aetna Better Health is struggling to keep its Medicaid contract with KanCare, to the point that state officials found fault with Aetna’s recent plan to improve services.
But Kansas lawmakers had two words this week for the company: Keep trying.
At a two-day hearing, health care providers told lawmakers how Aetna isn’t paying them on time. Aetna executives took responsibility for the shortfalls, which have put the company at risk of losing its contract after the state said it wasn’t in compliance and later rejected a proposal to fix the problems.
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